Terms & Refunds
SmythC Tabs · Last updated: 8 July 2026 · Version 1.0
Refund Policy at a Glance
Digital products are delivered instantly and cannot be returned, so we do not offer change-of-mind refunds. However, if a product is faulty, corrupted, or materially misdescribed, you may be entitled to a remedy — contact us within 14 days of purchase. Australian Consumer Law guarantees apply.
Agreement to These Terms
1.1These Terms and Conditions ("Terms") constitute a legally binding agreement between SmythC Tabs ("we", "us", "our") and the person or entity purchasing a Product ("you", "your").
1.2These Terms apply to all purchases of digital products — including, without limitation, PDF documents, ebooks, guides, templates, workbooks, and other downloadable materials ("Products") — made through https://tab-script-flow.base44.app ("Site") or any other sales channel operated by us.
1.3By completing a purchase, ticking the acceptance checkbox at checkout, or downloading a Product, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not accept these Terms, you must not purchase or use any Product.
1.4You warrant that you are at least 18 years of age, or have the consent of a parent or legal guardian, and that you have the legal capacity to enter into this agreement.
Definitions
In these Terms:
"Australian Consumer Law or ACL" Schedule 2 of the Competition and Consumer Act 2010 (Cth);
"Intellectual Property Rights" all copyright, trade marks, designs, patents, moral rights, and all other intellectual property rights, whether registered or unregistered, anywhere in the world;
"Licence" the limited licence granted under clause 4;
"Order" your order for a Product submitted via the Site;
"Product" any digital product supplied by us, together with all content contained in it.
Orders, Delivery and Access
3.1All Orders are subject to acceptance by us. We may decline or cancel an Order at our discretion, including where we suspect fraud, misuse, breach of these Terms, or a pricing or listing error. If we cancel a paid Order under this clause (other than for your breach), we will refund the amount paid.
3.2Products are delivered electronically only. Upon confirmed payment, a download link or access instructions will be sent to the email address you provide, or made available via your account.
3.3You are solely responsible for: (a) providing accurate contact and payment details; (b) maintaining the confidentiality of your account and download links; and (c) checking spam/junk folders for delivery emails. Delivery to the email address you supplied constitutes valid delivery.
3.4Download links expire 30 days after purchase or after 5 download attempts, whichever occurs first. It is your responsibility to download and securely store your Product within that period. We are not obliged to re-issue expired links, although we may do so at our discretion.
3.5You are responsible for ensuring you have a compatible device, up-to-date software (including a PDF reader), and a stable internet connection. Issues caused solely by your own device, software, settings, or connection do not constitute a fault in the Product.
Licence — Single User Only
4.1Upon full payment, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, store, and use the Product for your own personal, non-commercial use only.
4.2The sale is a sale of a licence, not a sale of the Product itself. All rights not expressly granted are reserved by us.
4.3You may: (a) store the Product on devices owned or controlled by you; and (b) print one (1) copy for your own personal use, where the format permits.
4.4You must NOT, and must not permit or assist any other person to:
(a)share, send, forward, gift, lend, donate, or otherwise distribute the Product, in whole or in part, to any other person — including friends, family members, colleagues, or clients — whether for payment or free of charge;
(b)upload, post, or store the Product on any website, marketplace, file-sharing or torrent service, shared cloud folder, intranet, social media platform, messaging group, or online community;
(c)resell, rent, lease, sublicense, or commercially exploit the Product in any manner;
(d)copy, reproduce, republish, translate, modify, adapt, or create derivative works from the Product, except as strictly necessary for your own permitted personal use;
(e)remove, obscure, disable, or alter any copyright notice, watermark, metadata, or purchase identifier embedded in the Product; or
(f)use the Product, or any part of it, to create, train, or improve any competing product or service, or any machine-learning or AI system.
4.5Each licence is granted to the individual purchaser only. Supplying a copy of a Product to even one other person is a material breach of these Terms and an infringement of our copyright, regardless of whether any money changes hands.
Intellectual Property and Anti-Piracy
5.1All Products, and all Intellectual Property Rights in them, are and remain at all times our exclusive property (or that of our licensors). Nothing in these Terms transfers any ownership to you.
5.2Traceability. Products may be embedded with visible or invisible digital watermarks, unique identifiers, or transaction metadata linking each copy to the original purchase. You consent to this. Where an unauthorised copy of a Product is located in circulation, we reserve the right to trace that copy to the originating purchase and to treat the account holder as responsible for the breach unless they can demonstrate otherwise.
5.3Enforcement. In the event of unauthorised distribution or reproduction, we may, without limiting any other right or remedy: (a) immediately revoke your Licence and terminate your access to all Products and your account; (b) issue takedown notices to any hosting platform; (c) recover from you all loss and damage suffered by us, including lost sales and reasonable costs of investigation and enforcement; and (d) commence legal proceedings for copyright infringement and breach of contract.
5.4Clauses 4 and 5 survive termination of this agreement and any revocation of your Licence.
Price and Payment
6.1All prices are displayed in Australian Dollars (AUD) and are inclusive of GST where applicable, unless otherwise stated. You are responsible for any additional taxes, duties, currency-conversion costs, or bank fees applicable in your location.
6.2Payment is due in full at the time of Order and is processed by third-party payment providers. We do not store your full payment card details, and we are not responsible for the acts or omissions of payment providers.
6.3We may change our prices at any time. Price changes do not affect Orders already accepted.
6.4Chargebacks. You agree to contact us to resolve any billing issue before initiating a chargeback or payment dispute. If you initiate a chargeback that we reasonably consider unjustified — including for a Product that was duly delivered — we may revoke your Licence, suspend or terminate your account, dispute the chargeback, and recover the disputed amount together with any fees or costs we incur.
Refund Policy
7.1No change-of-mind refunds. Because the Products are digital goods delivered instantly and cannot be returned, and to protect against copying, we do not provide refunds, credits, or exchanges for change of mind. Without limitation, no refund will be given because you: (a) no longer want or need the Product; (b) purchased it by mistake; (c) failed to read the Product description; (d) lacked the technical skill, equipment, or software to use it; (e) found equivalent information elsewhere; or (f) did not achieve a particular outcome or result from using it.
7.2Faulty or misdescribed Products. We will provide a remedy where a Product: (a) is corrupted, incomplete, or fails to open or function as intended; (b) cannot be accessed or downloaded due to a fault on our side; (c) is materially different from its description or sample at the time of purchase; or (d) otherwise fails to comply with a consumer guarantee under the ACL.
7.3Claims process. To make a claim under clause 7.2, contact smythchapman@gmail.com within 14 days of purchase, quoting your order number, the email used at checkout, and a description (and where possible a screenshot) of the issue. You agree to give us a reasonable opportunity to verify the issue and, in the first instance, to remedy it by re-supplying a working copy of the Product. Where the failure is a major failure, or cannot be remedied within a reasonable time, we will refund the purchase price to your original payment method.
7.4Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, right, or remedy conferred by the ACL or any other applicable law that cannot lawfully be excluded. Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage, and to have the Products repaired or replaced if they fail to be of acceptable quality where the failure does not amount to a major failure.
Disclaimers
8.1General information only. Products are provided for general information and educational purposes only. They do not constitute, and must not be relied upon as, professional advice of any kind (including legal, financial, taxation, accounting, medical, health, or business advice). You should obtain advice from a suitably qualified professional tailored to your circumstances before acting on any content in a Product.
8.2No guarantee of results. We make no representation, warranty, or guarantee as to any outcome, result, income, saving, or benefit you may obtain from using a Product. Any examples, case studies, or testimonials are illustrative only and are not promises of similar results.
8.3Accuracy. While we take reasonable care in preparing our Products, we do not warrant that any Product is complete, current, or error-free, and content may become outdated after publication.
8.4Third-party content. Products and the Site may reference or link to third-party websites, tools, or resources. We do not endorse and are not responsible for any third-party content, products, or services.
8.5Except as expressly set out in these Terms, and to the maximum extent permitted by law, all conditions, warranties, guarantees, and representations (whether express, implied, statutory, or otherwise) are excluded.
Limitation of Liability
9.1To the maximum extent permitted by law, we exclude all liability for any indirect, incidental, special, or consequential loss or damage, loss of profit, loss of revenue, loss of business, loss of data, or loss of opportunity, however arising (including through negligence), in connection with the Products, the Site, or these Terms.
9.2To the maximum extent permitted by law, our total aggregate liability to you in connection with any Product or these Terms, however arising, is limited to the greater of: (a) resupply of the relevant Product; or (b) refund of the amount you actually paid for the relevant Product.
9.3Where liability under a non-excludable consumer guarantee may lawfully be limited, our liability is limited, at our option, to the resupply of the Product or the payment of the cost of resupplying the Product.
9.4Nothing in this clause 9 limits your rights under clause 7.4 or any liability that cannot be excluded or limited by law.
Your Indemnity
10.1You indemnify us, and will keep us indemnified, against all loss, damage, liability, costs, and expenses (including reasonable legal costs) suffered or incurred by us arising out of or in connection with: (a) your breach of these Terms, including any unauthorised sharing, distribution, or reproduction of a Product; (b) your infringement of our Intellectual Property Rights; or (c) any unlawful, negligent, or fraudulent act or omission by you in connection with a Product or the Site — except to the extent the loss is caused by our own negligence or breach.
Termination and Revocation of Licence
11.1Your Licence terminates automatically and immediately upon any breach by you of clause 4, 5, or 6.4, without the need for notice from us.
11.2We may otherwise terminate your Licence and/or your account on written notice if you breach these Terms and (where the breach is capable of remedy) fail to remedy it within 7 days of notice.
11.3Upon termination or revocation, you must immediately cease all use of the Product and permanently delete or destroy all copies in your possession or control, and, if requested, confirm in writing that you have done so. No refund is payable in respect of a Licence terminated for your breach.
11.4Clauses 4, 5, 8, 9, 10, 11.3, 12, and 14 survive termination.
Privacy
12.1We collect, hold, use, and disclose personal information (including your name, email address, IP address, and purchase history) in accordance with our Privacy Policy available on the Site, and where applicable the Privacy Act 1988 (Cth). By purchasing, you consent to us using your details to embed purchase identifiers in Products as described in clause 5.2 and to contact you regarding your Order.
General
13.1Entire agreement. These Terms, together with your Order confirmation and our Privacy Policy, constitute the entire agreement between you and us regarding the Products and supersede all prior communications and representations.
13.2Variation. We may amend these Terms at any time by publishing an updated version on the Site. The version in force at the time of your Order applies to that Order.
13.3Severability. If any provision of these Terms is held invalid or unenforceable, it will be read down or severed to the minimum extent necessary, and the remaining provisions remain in full force.
13.4No waiver. A failure or delay by us in exercising a right does not operate as a waiver of that right.
13.5Assignment. You may not assign or transfer your rights or obligations under these Terms. We may assign our rights and obligations, including in connection with a sale of our business.
13.6Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of hosting, email, or payment providers.
13.7Notices. Notices to you may be sent to the email address associated with your Order. Notices to us must be sent to smythchapman@gmail.com.
Governing Law and Disputes
14.1These Terms are governed by the laws of Queensland, Australia.
14.2Before commencing any court proceedings (other than urgent injunctive relief, including for copyright infringement), each party agrees to first attempt in good faith to resolve any dispute by written negotiation for a period of at least 21 days.
14.3You submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.